Reminder: The legacy One Portal is available until 9/23. Visit the new One Portal

Websites

Release of Information

In case there is a need to send or make patient medical records (including imaging) available to a non-Loma Linda University Health physician/provider, please send the following information either via FAX or email. Note that all items are required except where noted (essentially only the email addresses are optional):

  • Date of Request:   
  • Requestor information:
    • Name:
    • Institution:
    • Address:
    • Phone:
    • Email address (where applicable)
  • Information to be released:
    • Patient Name:
    • Patient MRN:
    • Patient DOB:
    • Study or Studies to be released (date and name of each study):
  • Method of release (hyperlink, FAX, paper, etc)
    • Note that for imaging studies, Health Information Management is able to send an encrypted link to an email recipient who can then access the images from our PACS system.  Images can be viewed via the link or can be downloaded for purposes of import to another PACS or DICOM viewer.
  • Release to information:
    • Name:
    •  Institution:
    • Address:
    • Phone:
    • FAX:
    • Email address (where applicable)
  • Urgency/Time needed:
  •  If FAX’d number of pages including cover page:

Regular hours of support are:

  • Monday-Thursday 8:00 AM to 5:00 PM
  • Fridays from 8:00 AM to 4:00 PM
  • Closed on recognized holidays and weekends

For Urgent requests outside of regular hours, please contact the Hospital Operator and ask for the on-call PACS personnel.

Phone: 909-651-4191
FAX: 909-651-4180  OR  909-558-2454
Email toMRIssuesRequests@llu.edu


Non-LLUH-OnePortal Websites

Note* All of these sites link to external sites

Service Portal on One Page – This site submits any email addresses and/or domains that you feel this institution should have a global whitelist setting. Be sure understand the concept of “envelope sender” and what service is actually sending emails.

Last updated on 12/07/20

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