Information Services - HS (IS-HS)
Our Purpose
We are a service organization that is focused on providing automation enabled solutions that support the business needs of LLUH.
Information Services (HS) is made up of the following functional groups:
Our Leaders
- Mark Zirkelbach, Chief Information Officer
- Jeffrey Kim, MD, Chief Medical Information Officer
- Josh Alexander, Executive Director, IS Rapid Cycle Deployment
- Bert Chancellor, Executive Director, Technical Services
- Anna Finegan-Redell, Executive Director, Application Services
- Melanie Hanson, Executive Director, IS Operations
- Jeremy Hubbard, Executive Director, Data Governance/UAS BA, ECS
- Patrick Voon, Executive Director, IS Security & Chief Information Security Officer
Contact Information
Information Services (HS) Administrative Offices
125 E. Club Center Drive, Suite 2500B
San Bernardino, CA 92408
Phone: (909) 558-3939 or ext. 33939
Fax: (909) 558-3489 or ext. 33489
If you need to speak to someone concerning a technical issue or if you have a question about a service request, please call our Service Desk at ext. 48889
If you need to speak to someone concerning a telephone issue, please contact ext. 44321.
Hours of Operation
Monday - Thursday: 8:00am – 5:00pm
Friday: 8:00am – 2:00pm
Customer Support 24/7
Our Management
- John Asbeck, Director, Technical Services
- Beth Cook, Director, Quality, Training & KTLO
- Richard Bridges, Director, Identity & Access Mgmt
- RC Coleman, Director, IT Financial Management
- Marcos Domingo, Director, Biomed Services
- Nick Fannin, Director, Access & Revenue Cycle Applications
- Terry Ficklin, Director, QA & Deployment
- Ganim Hanna, Director, Cable TV & Media Services
- Donna Karlin, Director, IS Client Services
- Dana Kelleher, Director, Application Security
- Jason Koelliker, Director, IS CareConnect
- Eric Morales, Director Clinical Application, Director(interim) Enterprise Imaging
- Manuel Ortega, Director, Technical Services
- Brett Rehder, Director, IS CareConnect
- Greg Root, Director, Contract & Talent Management
- Jesse Velasco, Director, Workstation Management
- Darlynn Willy, Director, Strategic Program Management Office
For questions about the Information Services website, please contact Vickie Greswit ext. 33995.
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