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Electronic Event Reporting

Electronic Event Reporting (EER) - Formerly Gold Event Forms

Electronic Event Reporting (EER) is an easy and effective way to immediately report events related to patient safety, patient care and other unusual occurrences within our organization.

All events must be reported without delay as some events may need to be reported to regulatory agencies within defined time frames. You will be presented with different questions based upon the type of event that you need to report. Please report facts (who, what, when, where, why, and how) to help resolve events involving patients. Please be as accurate and concise as possible.

REMINDER: When looking up patient by number (FIN or MRN), do not enter the leading zeroes. Example, FIN 00123456 should be entered into ID Number field as “123456”.

MEDICATIONS

Medication related event

(e.g.) Allergy, gave wrong medication, expired, missed dose, 5 rights errors, delay in receiving medication, medication labeling error

LABORATORY | BLOOD PRODUCTS

Lab test / specimen related product

(e.g.) Blood test delay, lost, drawn incorrectly, mislabeled, specimen related incident, problem with blood infusion, blood bank concerns

LDA LINES | DRAINS | AIRWAYS

Tubing / catheter event

(e.g.) IV infiltrations, delay in line placement, LDA pulled out, extubations

TREATMENT | PROCEDURE

Treatment / procedure event

(e.g.) Policy and procedure not followed, break in sterile technique, incorrect count, orders placed but not done, surgery/procedures cancelled or delayed

CHANGE IN PATIENT CONDITION

Unplanned admission / return to surgery

(e.g.) Code blue concerns, unplanned admission, return to OR within 24 hours, unplanned death, moved to critical care unit, significant change in vitals, prolonged recovery time

DOCUMENTATION

(e.g.) LLEAP concerns, incomplete orders, incorrect entry on medical record, issues with consents

BEHAVIOR | COMMUNICATION

Behavior communication event

(e.g.) Demeanor or actions that are inappropriate, unprofessional communication, patient agitated, family upset, service not responding to page, left unit to smoke

FALL

Patient fall

(e.g.) Observed fall, unobserved and found on floor

PRESSURE ULCER | ABNORMAL SKIN

(e.g.) New or worsening pressure ulcer, skin abrasions or tears, lacerations, rashes, burns

DIET | NUTRITION

(e.g.) NPO patient ate, wrong diet or formula, food delivered late

LEFT AGAINST MEDICAL ADVICE | ELOPED

(e.g.) Patient left without discharge, no instructions given, walked off unit

EQUIPMENT | MEDICAL DEVICE | SUPPLIES

Equipment / medical device / supplies related event

(e.g.) Defective, broken, unavailable

PROPERTY

Property missing / damages

(e.g.) Missing or lost money, valuables, cell phones, dentures, glasses etc.

OTHER

(e.g.) Delay in admitting procedure, delay in discharge, fire, employee needle stick, injuries

SUGGESTIONS

Suggestion for improvement

(e.g.) Any idea to make a process better for organization

EER Guide for logging an event

PRIVILEGED AND CONFIDENTIAL: Protected by CA Civil Code 1157)

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