User Training Materials

• Introduction to Exchange Online
• Email Migration to Exchange Online - - Leadership: Department Head
• Prepare for migration to Office 365 Email - Individual

How Do I...

• Accessing a Shared Mailbox or Calendar using Webmail
• How to manage a Distribution List after migration to Office 365 Exchange Online (EXO)
• How to setup Outlook app on an Android device
• How to setup Outlook app on an iOS device

Tips & Guides

• ​Setting up and using Microsoft Multifactor Authentication (MFA)
• What to expect with new Outlook profile creation
• Outlook for Mac Quick Start Guide
• Outlook for Windows Quick Start Guide
• Outlook Calendar Tips for: Mac | Windows | Webmail
• Outlook Mail Tips for: Mac | Windows | Webmail
• Outlook Mobile App Tips for: Android | iOS

• Preparing for Windows 10
  • This video provides data backup processes to help users save documents, shortcuts & favorites to the H: Drive in preparation for the move to Windows 10.

• Windows 10 Introduction - Business
  • This introductory video is intended to showcase Windows 10 features and changes on general business or office workstations.

• Windows 10 Introduction – Clinical
  • This introductory video is intended to showcase Windows 10 features and changes on shared or clinical use workstations (e.g.: WOWs, nursing unit, OR, registration, or clinic computers).

• Removable USB Storage Device Encryption - User Guide
  • This document provides step-by-step USB flash drive encryption management instructions for users moving from Windows 7 to Windows 10. In the event of a lost encryption password, it also provides the USB drive recovery process.