Reminder: The legacy One Portal is available until 9/23. Visit the new One Portal

Scrub Quick Tips

SCRUB TIPS to AVOID SCRUB LOSS CHARGES:

Since the opening of TMC (Troesh Medical Campus – new building), we now have 2 different scrub systems that do not link or communicate with each other.

  1. Return scrubs at the end of each shift and to the same location you pulled them from or lose scrub credit.
  2. Upon returning a scrub set, make sure 1 scrub item is on either side of the return drawer bin. 
  3. When returning in TMC, carefully designate what item(s) you are returning. Make sure scrub sets are marked as “Scrubs” and jackets are marked as “Jacket”.
  4. Track your credits by waiting 3-5 seconds after each return for the system to provide a credit update and that the correct amount of credit(s) was returned to your account.
  5. Report any credit discrepancy as soon as possible (within a 2-week timeframe), do not wait until you run out of credits.  To avoid scrub loss charges, see table below, under section “Credit Discrepancy” for contact # (ext) and emails.
  6. Check your pockets BEFORE initiating a return. There is a time limit and it will time-out if you do not close the doors soon after placing the scrubs in the return bin.
     
    #7 and #8 applies to students/residents/fellows/staff (with temporary access) only:
     
  7. Your access will be disabled at the end of your rotation. Make sure to return scrubs by the last day of your rotation (not the day after your scrub access disables). Your program coordinator will let us know when you start another OR rotation to re-activate your access. You will not be able to return after accounts are disabled.
  8. CHECK YOUR ACCOUNT BALANCES AT THE END OF EACH ROTATION. To avoid scrub charges, check your account at the end of each rotation to make sure all your returns have been applied back to your account correctly. Any credit discrepancy will need to be reported to the Linen Dept (call ext 44326).
Scrub Access Issue (for both systems): If a set of scrubs is needed immediately (NOTE: Do NOT go to the Linen Dept, they will not provide scrubs):

  1. During Business Hours:
    5:30 a.m. – 2 p.m. Mondays – Fridays

    • For OR EMPLOYEES ONLY: Contact OR Charge RN at the OR Front Desk and request for a loaner set of scrubs (all OR locations have been provided a “scrub badge” with extra credits) or several OR employees (referred to as “super users”) have been set-up with extra credits, just for this purpose.
    • ALL OTHERS (staff/student/resident/contract): Call EVS at ext 44326 and ask for Maria (Linen Supervisor) or covering Supervisor.
  2. After Business Hours, Weekends or on LLUH recognized holidays:
    • For OR EMPLOYEES ONLY Contact OR Charge RN at the OR Front Desk and request for a loaner set of scrubs (all OR locations have been provided a “scrub badge” with extra credits or several staff (referred to as super users) in the OR dept have been set-up with extra credits.
    • ALL OTHERS (staff/student/resident/contract):
    1. Call EVS at ext 44326 and request for an on-duty EVS Supervisor (available 24-hrs/7-days a week).
    2. Request a set of disposable scrubs from Central Services. You will be required to provide your department’s 5-digit cost center (your dept admin sec/assist or program coordinator can provide this information).

CREDIT Discrepancy (for both systems): Credit discrepancies must be reported within a 2-week timeframe.

  1. During Business Hours (listed below), call EVS at ext 44326 and ask for the Linen Supervisor.
    5:30 a.m. – 2 p.m. Mondays – Fridays
  2. After Business Hours, Weekends or on LLUH recognized holidays: Send an email to CMarifosque@llu.edu (Debbie Marifosque) and cc MFSilva@llu.edu (Maria F. Silva) and AMayo@llu.edu (Alex Mayo) and include the following information:
    • When did this happen (date and estimated time)?
    • The location/campus where issue occurred (ie: 3rd Floor TMC, OR Dept).
    • How many items did you return and/or a short description of what happened?
    • If you received an error message, please also include the error message, along with any number(s) listed with the error message.

New/Replacement Badge: Scrub Access are not transferred to a new badge

If you have received a new or replacement badge, send an email with your new badge # (6-digits located on the back of your badge, first 6 numbers in the string of number at the bottom) to Debbie and cc Alex and Maria (see emails listed below). Scrub Access are not transferred to a new badge. We will need to program your new badge into the system.

CMarifosque@llu.edu – Debbie Marifosque, Admin Sec
M
FSilva@llu.edu – Maria F. Silva, Linen Supervisor
AMayo@llu.edu – Alex Mayo, EVS/Linen Manager

notification_important One Portal Maintenance
We’re cleaning up One Portal and removing outdated content to improve your experience. For more info or help, contact us.

We’re Stronger Together

We're building the future of clinical care and education to better serve our community.

Learn How