July 27, 2022 Service Best Practice Summit
| 8:30 a.m. | Welcome | Jennifer McDonald, Executive Director, Patient Experience |
| 8:40 a.m. | Devotional “Circling around Peace” |
Dr. Laren Tan, Chair of Department
of Medicine |
| 8:50 a.m. |
State of the System |
Trevor Wright Chief Executive Officer |
| 9:05 a.m. | INSPIRE and GALLUP Updates | Suzy Adams, Executive Director, Employee Relations, Leave Admin, Employee Engagement Diana Montgomery, Manager, Employee Engagement |
| 9:20 a.m. | Culture of Safety | Brenda Bruneau, VP, Quality and Safety |
| 9:50 a.m. |
Get Up and Move |
Liezl Macale, PT, DPT |
| 9:55 a.m. | Blessing | Carl Ricketts, Director, Chaplain Services |
| 10:45 a.m. | Cope through Crisis | Dr. Barbara Hernandez, Director, Physician Vitality Dr. Gina Mohr, Program Director, Pallative Medicine |
| 11:30 a.m. | Share Best Practices | Dr. De La Pena, Director, Specialty Team Center and Pediatric Specialties Jacki Blake, Nurse Director, Specialty Team Center and Pediatric Diabetes Center Anette Nunn, Director, Patient Care, LLU Surgical Hospital Jean Sellars, Executive Director, Nutritional Services |
| 11:45 a.m. | Inspire Movement | Liezl Macale, PT, DPT |
| 11:50 a.m. | Caring for our Own Fundamentals of Creating an Internal Peer Support |
Heather Farley, MD, MHCDS, FACEP |
| 1:20 p.m. | Celebration of Success | Lyndon Edwards, Cheif Operating Officer |
| 1:35 p.m. | Wrap Up and To Do List | Jonathan Jean-Marie, SVP, LLU Murrieta |
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