API Upgrade Details

The following upgrade enhancements will take effect on April 21, 2023

Mobile App Updates (details below):

• Trades Process Update in the Portal
• New Mobile App Features for Employees
  • Self-Scheduling
  • Trades
  • Request to Work
  • Biometric Sign In
  • Push Notifications
• Mobile App Dashboard Overview
• New Mobile App Staffing Outlook Tile for Managers/Schedulers

Trades Process Update in the Portal

Trades will no longer be initiated on the Open Current Schedule Screen.  After the upgrade, Trades will be initiated from the Monthly View screen. 

From the Monthly View screen, click the shift you would like to trade and then select Trade Schedule.  For full instructions, please see the How to Enter and Accept Trades guide on One Portal.

Beginning with the April 30, 2023, self-scheduling period, employees will be able to submit self-scheduling requests via the mobile app.  For full instructions, please see the How to Self-Schedule guide on One Portal.

Trading via the Mobile App

Employees will now be able to submit and respond to trade requests via the app.  For full instructions, please see the How to Enter and Accept Trades guide on One Portal.

Request to Work via the Mobile App

Employees will now be able to request to work extra shifts via the app.  For full instructions, please see the How to Request to Work guide on One Portal.

Biometric Sign In

Employees will now have the option of using the biometric sign in for the Mobile App.  The first time you log into the mobile app after the upgrade, you will be prompted to set this up. 

1. Select Go to Settings to set this up or Not Right Now to cancel set-up
2. Select Biometric Sign In
3. Click the slider next to Enable Touch ID
4. Slider will turn green when selected. Click OK

Push Notifications

Employees will not be able to opt in to receive push notifications for select Staffing and Scheduling updates. 

1. Once logged into the app, select Settings
2. Select Notification Settings
3. Click the slider next to the notification(s) you wish to receive.  Slides will turn green when selected.

Mobile App Dashboard Overview

The new Staffing Outlook gives Schedulers an overview of the hourly staffing levels to show situations that need immediate attention, such as over or understaffing.  Schedulers can set thresholds that determine whether overstaffing or understaffing is highlighted to call your attention to it. For example, if a department is overstaffed by one, it might not need highlighting.  But you may want it highlighted if it is overstaffed by two or more.  For more information, please see the How to Use the Staffing Outlook Tile guide on One Portal.