Vendor Guidelines

Table of Contents

Vendor Hours

Monday - Thursday:
9:00am - 11:30am
&
1:00pm - 4:00pm

Appointments to see a purchasing agent should be made prior to coming to Supply Chain Management. These appointments may be made through the purchasing agent.

Vendor Parking

Per LLUH Parking Regulations, vendors must be registered within the Online Parking System. Once registered, an email confirmation with an authorized list of lots will be sent so vehicles can park in the authorized parking areas without risk of getting a citation. 

For parking questions, please contact the Parking Department at 909-651-3025 or email parking@llu.edu. 

Phone Usage

DO NOT use cell phones or other transmitters in patient care areas of the Medical Center or Children's Hospital, per policy T-56.

No Smoking

The Department of Security will ask you to keep the campus a tobacco-free property as per policy A-16.

Entertainment and Gifts

The offering of gratuities (gifts for services) by vendor representatives is inappropriate at LLUMC and LL Supply Chain Management. We thank you for your helpful service, and your cooperation with policy G-18 is appreciate.

Sales Call Procedures

1. A vendor shall receive an ID badge before entering Medical Center from the established ventor monitor system (Vendormate).

2. If a vendor is not yet established a temporary badge maybe used until the vendor company is established in Vendormate.

3. Wait until a purchasing agent asks to see you.

4. Vendors may enter offices in other areas if they have appointments with LLUMC personnel who have pre-approved business realtions with them.

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Fire or Evacuation

To report a fire or emergency, dial 911 from the in-house phone.

If evacuating, go to the nearest exit and use the stairs as needed. Do Not use the elevators.

Samples and Evaluations

Equipment to be left for evaluation, trial or as a loaner must first be approved through a LL Supply Chain Management purchase order.

The best way to secure this permission is by presenting your product to a purchasing agent.

Pharmacy and Foods

The Hospital Pharmacy purchases its own pharmaceutical products. Vendor representatives for these products may contact the pharmaceutical buyer in room #2513 of the Medical Center.

Phone number: 909-558-4316.

Pricing

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Prices and discounts should be discussed with LL Supply Chain Management personnel only. Price lists are to be left only at the LL Supply Chain Management office.

Purchase Orders

The only method LL Supply Chain Management uses to approve purchase of materials, services and rentals/leases is with the use of an official Purchase Order.

Leave of ship merchandise to LLUMC only when authorized by a Purchase Order.

Deliveries

All merchandise for LL Supply Chain Management is delivered to Material Supplies and Distributing or as directed per the official purchase order. Each shipment is to include a detailed packing list and is to show LL Supply Chain Management purchase order number on the shipping label and the packing list.

Invoices

Invoices should be in duplicate, show LL Supply Chain Management purchase order number, and be mailed to the correct Accounts Payable address. Invoices without a purchase order number will be returned to the vendor for proper identification. Cash discounts will be taken when ordered. In the case of a vendor problem with an invoice, the date of the discount will begin on the day the problem is resolved.

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