Tools
Nurse Tools
- Nurse Leader Script for "Because we care" Post-discharge Call Alerts
- Nurse Leader Script for Patient Rounding
- Nurse Tool for Purposeful Hourly Rounding
- RN Discharge Script
- Script for Patient Rounding for Nursing in the ED Rounding on Patients and Families
Patient Experience Matters Month
Physician Tools
- LLUH Physician specific CLEAR Whole Person Care CONNECT-GRETE Communication Tool
- LLUH Physician specific CLEAR Whole Person Care CONNECT-GRETE Communication Tool Script
- LLUH Physician specific CLEAR Whole Person Care CONNECT-GRETE Validation Tool
Post-Discharge Phone Calls
- Because We Care Calls - Overview Video
- NRC Health webinar on post-discharge calls (2018-01-05)
- Post-Discharge Phone Calls Script
- Nurse Education Tool for Patient Discharge Folders
Service Best Practice Tools
- CONNECT-GRETE Validation Tool
- Leader Rounding – Direct Patient Care || Indirect Patient Care
- Leader Stoplight Report
- Leader Stoplight Report - Interactive Version
- Phone Etiquette
Sitter Tools
- All
- Nurses
- Physicians
SMART GOAL Scripts for Gift Shop, Hospitality Services, Valet Services, and VolunteerServices
Connect GRETE Training OWL
SMART Goal Worksheet
We Care Rounds – 5 P’s (Tools and video)
- Care Boards All LLUH | CH | AH
- Adult Board Bedside In-Service
- Children’s Hospital - Therapy ‐ WE Care Rounds -The 3 P’s
- We Care Rounds - The 5 P's (Physician)
- We Care Rounds Tool
- We Care Rounds Bedside In-Service Tool
- We Care Rounds - Hourly Rounding Video
- VAT/IR/CVL/CDL/CCST Bedside In-Service Tool
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