Project Background

Prior to the decision to purchase and implement LLEAP, much due diligence was done by Executive Oversight and Executive Steering Committee members.  As part of that process, various members of the Leadership Team worked with clinical and revenue cycle stakeholders to define various “pain points” for our patients in accessing and receiving care at Loma Linda. View the flow chart  identifying “pain points” for Patient Access.

In our current state, we have many disparate legacy systems for managing revenue cycle and clinical operations.  Our vision is to have a single platform to support patient-centered care and seamless patient access, reduce system fragmentation, improve quality and patient safety and provide cost effective care.

The due diligence related to the automation platform required to support the vision determined that the existing vendors did not possess the tools to support the integration strategies which led to the recommendation of the Epic Software system.

Survey Results of the Demo

Epic Findings:

• Epic’s Focus is on Large Systems, AMC’s, and Children’s Hospitals.
• Strong References and Positive Track Record  
• Epic Developed  a Totally Integrated Solution, No Parts Are Ever Acquired From Other Vendor Acquisitions
• Eliminating Incompatibilities Inherit in Interfaced Systems
• Epic has Replaced 50 IDX Sites and 9 Cerner Sites
• Epic’s KLAS Ratings Have Been Historically High, and Many of Their Products are Ranked as “Best in KLAS”. 
• Epic Provides a Roadmap for Customers to be Self-sufficient and to Control Their Own Destiny; Not to Become Over Reliant on the Vendor or Consultants.
• Internal Demo Survey Results Have Been Positive