Travel assistance available through Voya

Category:

Full-time benefit-eligible employees have access to International Medical Group’s (IMG) Travel Assistance Services through Voya. IMG can handle complex and remote medical transport situations, as well as provide support for travel concerns when they arise.

Global services through IMG when traveling 100 miles or more from your primary residence or while in a foreign country for up to 180 consecutive days may include:

Medical assistance services
- Convalescence arrangements
- Medical and dental referrals
- Medical monitoring
- Inpatient and outpatient care
- Prescription transfer and shipping
- Medical devices replacement
- Interpretation services
Emergency Medical Transport
- Dispatch of a physician
- Emergency medical evacuation
- Medical repatriation
- Repatriation of remains
- Return of dependent children
- Return of travel companion
- Vehicle return services
- Visit of family member or friend
Travel Assistance Services
- Consulate and embassy locations
- Emergency cash transfer
- Identity theft assistance
- Legal referrals
- Lost document and lost luggage assistance
- Pet housing and returns
- Pre-trip informational services
- Urgent message relay
Security Services
- Natural disaster evacuation
- Political evacuation/repatriation
Accessible Technology
- IMG Travel Intelligence mobile app provides 24/7 access to travel information and resources

IMG services are subject to contractual limitations and do not include third-party costs related to travel assistance services. For more information regarding services, exclusions, limitations, the IMG mobile app or to view the printable travel assistance program card, please click here.

For questions, please contact Human Resource Management at ext. 14001 or humanresources@llu.edu.