LLEAP Spring upgrade March 25-26

All clinical and business areas using LLEAP will be affected. 

A LLEAP upgrade will be applied to the Epic electronic medical record system — known at Loma Linda University Health as LLEAP — on Tuesday, March 21, through Sunday, March 26. 

The impacts will be as follows:

Workflow and tool limitations, March 21-26

Limitations will begin at 7 a.m. March 21 and be lifted by 3 a.m. March 26, following the upgrade go-live. Tool limitations will include the ability to correct duplicate encounters or admission errors and similar errors immediately. Issues must be reported to the Service Desk (ext. 48889) and will be rectified after the upgrade.

Additionally, during this time, changes cannot be made that customize certain aspects of your workflows. Customization options that will be temporarily unavailable include: 

 • Creating or editing SmartPhrases and SmartLinks

• Personalizing Radar dashboards

• Creating, editing, and sharing NoteWriter macros

• Moving your Notes

• Creating or editing QuickActions

• Saving SlicerDicer sessions

If you have questions, contact your IS Application Services Specialist.

System downtime March 25-26

LLEAP will be unavailable beginning March 25 at 11 p.m. through March 26 at 3 a.m. while the update is being applied. Please use downtime procedures and the “Supports Read Only” (SRO) server to view patient data during downtime. This shadow server is a near-real-time copy of Production.

To use the SRO shadow server from any workstation:

• From the Windows start menu, select the LLEAP-SRO icon, or

• From the Citrix folder, select the LLEAP-SRO icon.

• Sign in using your standard login and password. 

• You will be able to view but not update data.

Note, the RWB Explore tab functionality will be disabled for all users beginning March 26 for maintenance and will be available to users during the post upgrade on April 11. 

For more information or questions, please contact the Service Desk at ext. 48889.