LLEAP downtime – December 4

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All clinical and business areas using LLEAP will be affected December 4.

A critical update will be applied to the Epic electronic medical record system — known at Loma Linda University Health as LLEAP — on Sunday, December 4.

The impact will be as follows:

System downtime December 4

LLEAP will be unavailable from 1 a.m. – 2:15 a.m. on Sunday, December 4 while the critical update takes place. Please use downtime procedures and the “Supports Read Only” (SRO) server to view patient data during the downtime. This shadow server is a near-real-time copy of Production.

To use the SRO shadow server from any workstation:

• From the Windows start menu, select the LLEAP-SRO icon, or

• From the Citrix folder, select the LLEAP-SRO icon.

• Sign in using your standard login and password.

• You will be able to view but not update data.

For questions, please contact the Service Desk at ext. 48889.