Voalte App (Hillrom Alerts) downtime – June 7, 3 – 6 a.m.

All clinical and business areas using Voalte for GE Patient Monitor alarms and alerts will undergo downtime for upgrade on June 7 from 3 a.m. to 6 a.m.

The impact will be as follows:

System downtime June 7th

Voalte will be available for secure communication; however, GE Alerts and Alarms will not pass through to Voalte during the scheduled downtime. 

During the downtime:

• Please continue to use Voalte for time-sensitive, secure communication.
• Any other applications installed on the iPhones, such as Airstrip, Jabber, etc., will be unaffected and should be used as normal. 
• Staff should refer to the alerts from the monitors and notifications from the Monitor Techs.
• Monitor Techs should utilize Voalte or call a unit directly to communicate with nursing.

After the system upgrade, a message will be sent to all Voalte users notifying them that GE alarms and alerts are passing through to Voalte again.

For questions, please contact the Service Desk at ext. 48889.