LLEAP Fall Upgrade and Time change November 4-5, 2023
All clinical and business areas using LLEAP will be affected
A LLEAP Upgrade will be applied to the Epic electronic medical record system — known at Loma Linda University Health as LLEAP — on Tuesday, October 31, 2023, through Sunday, November 5, 2023.
The impacts will be as follows:
Workflow and tool limitations, October 31-November 5, 2023
Limitations will begin at 7 a.m. October 31, 2023 and be lifted November 5th, 2023 at 1:10 a.m. (new time) following the upgrade go-live. Tool limitations will include the ability to immediately correct duplicate encounters or admission errors and similar errors. Issues must be reported to the Service Desk (ext. 48889) and will be corrected after the upgrade.
Additionally, during this time period, changes cannot be made that customize certain aspects of your workflows. Customization options that will be temporarily unavailable include:
- Creating or editing SmartPhrases and SmartLinks
- Personalizing Radar dashboards
- Creating, editing and sharing NoteWriter macros
- Moving your Notes
- Creating or editing QuickActions
- Saving SlicerDicer sessions
If you have questions, contact your IS Application Services Specialist.
System downtime November 4-5, 2023
LLEAP will be unavailable beginning November 4th, 2023 at 10:30 p.m. through November 5th, 2023 at 1:10 a.m. (new time) while the update is being applied and time change to Pacific Standard Time (PST) on Sunday, Nov. 5, at 2 a.m. Clocks will ‘fall back’ 1 hour at 2 a.m. Pacific Daylight Time (PDT), to 1 a.m. PST.
Please use downtime procedures and the “Supports Read Only” (SRO) server to view patient data during the downtime. This shadow server is a near-real-time copy of Production.
To use the SRO shadow server from any workstation:
- From the Windows start menu, select the LLEAP-SRO icon, or
- From the Citrix folder, select the LLEAP-SRO icon.
- Sign in using your standard login and password.
- You will be able to view but not update data.
Additional special procedures will be in place for Registration, Labor & Delivery and Emergency Department registration during Daylight Savings. Please review the Fall Standard Time Procedure Tip Sheet (Training Tip Sheets) to prepare for these special procedures.
Questions? Please contact the Service Desk at ext. 48889.
