LLEAP downtime scheduled for May 8

All clinical and business areas using LLEAP will be affected.
A critical update will be applied to the Epic electronic medical record system — known at Loma Linda University Health as LLEAP — on Wednesday, May 8.
The impact will be as follows:
System downtime May 8
LLEAP will be unavailable from 12:30 a.m. to 3:30 a.m. on May 8 while the critical update takes place. Please use downtime procedures and the “Supports Read Only” (SRO) server to view patient data during the downtime. This shadow server is a near-real-time copy of Production.
To use the SRO shadow server from any workstation:
- From the Windows start menu, select the LLEAP-SRO icon, or
- From the Citrix folder, select the LLEAP-SRO icon.
- Sign in using your standard login and password.
- You will be able to view but not update data.
For questions, please contact the Service Desk at ext. 48889.
