LLEAP downtime – May 23

All clinical and business areas using LLEAP will be affected on May 23.

A critical update will be applied to the database servers supporting the Epic electronic medical record system — known at Loma Linda University Health as LLEAP — on Tuesday, May 23.

The impact will be as follows:

System downtime May 23

LLEAP will be unavailable from 10:30 p.m. – 11:30 p.m. on May 23 while the critical update takes place. Please use downtime procedures and the “Supports Read Only” (SRO) server to view patient data during the downtime. This shadow server is a near-real-time copy of Production.

To use the SRO shadow server from any workstation:

• From the Windows start menu, select the LLEAP-SRO icon, or
• From the Citrix folder, select the LLEAP-SRO icon.
• Sign in using your standard login and password. 
• You will be able to view but not update data.

For questions, please contact the Service Desk at ext. 48889.