Language Line – End of Service

On October 23, the interpreter app will be removed from the Language Line carts and calls to the vendor will no longer be serviced. Voyce has been adopted as the new interpreter service. 

What you need to know about the transition:

What happens on October 23, 2023?

• The interpreter app will be removed from the Language Line carts and calls to the vendor will no longer be serviced.  Please use extension 15888 or 1-888-841-1461 for direct dial.

How do I order more iPad on Wheels for my department?

• Please open a RITM | Search for "IOW" ! Select "Cell Phones, Hotspots, Interpreter on Wheels "IOW" and complete the form.

How do I request an in-house interpreter?

• Page 371502 call ext. 42445

What phone number do I use to get an interpreter over the phone from voyce?

• Dial 1-888-841-1461 or ext. 15888, enter your cost center as the pin. Please ask your supervisor for correct Cost Center 

How do I request an interpreter from LLEAP?

• Please use the quick start guide here for inpatient workflow . For outpatient, please use this guide.

More information on Interpreting Services can be found on the One Portal page. Should you require additional technical assistance, our Helpdesk team can assist you at extension 48889.